AMC MOVIE THEATRES

  • A sensory-friendly film program is available to show movies with more lighting and less sound, while also allowing for guests to walk, dance, and talk throughout the movie.
  • Family-friendly films are available on the second and fourth Saturday of each month.
  • Films intended for a mature audience are available on Tuesday evenings.
  • For more information, visit: https://www.amctheatres.com/programs/sensory-friendly-films

 

BALBOA PARK MUSEUMS

  • Social stories for each museum are available in English and Spanish on the Natural History Museum’s website: https://www.sdnhm.org/visit/accessibility/social-stories/, written by a group of high-functioning young adults with Autism Spectrum Disorder.
  • Service animals are welcome into the museums.
  • Reuben H. Fleet Science Center offers sensory-friendly mornings on the third Saturday of every month from 9 am to 10 am. At 10 am, guests can attend the first IMAX movie of the day with more lighting and lower sound. A quiet room is available if guests become over-stimulated or need a break. For more information, visit: https://www.rhfleet.org/events/accessibility-mornings
  • Natural History Museum offers sensory-friendly mornings on the second Sunday of every month from 9 am to 10 am. A special showing of the Ocean Oasis film is also offered with more lighting and lower sound. A quiet room is available if guests become over-stimulated or need a break. For more information, visit: https://www.sdcdm.org/visit/special-needs

 

DISNEYLAND

  • Schedules listing sign language interpreted show times are available at Guest Relations. Additionally, interpretation can be requested two weeks in advance by calling (714) 781-4636.
  • For guests with vision and hearing disabilities, Braille guides, handheld audio description devices, assistive listening devices, and handheld video captioning are available to check out at Guest Relations.
  • Service animals are welcome into Disneyland, but are restricted from riding some attractions. For information regarding portable kennels, call (714) 781-7662.
  • Disability Access Service is available at Guest Relations in City Hall at Disneyland Park and in the Chamber of Commerce near the main entrance of California Adventure. This service allows for guests to schedule times for attractions to eliminate waiting in crowded lines. This can be used in addition to the FASTPASS Service. If these services do not meet all of your needs, special accommodations can be made at Guest Relations.
  • A Rider Switch program is available for anyone who is unable to go on a ride. One adult will wait in a designated area with the child while the rest of the party goes on the attraction. When the party has finished the ride, they will switch.
  • If a guest needs to take a break from the busy environment, ask a Cast Member for the nearest quiet location.
  • First Aid can store any medication requiring refrigeration. It is located near Main Street, USA at Disneyland Park, and next to the Chamber of Commerce at California Adventure.
  • A booklet containing details about all of the attractions can be found on the Disneyland website or at Guest Relations. Details include scents, loud noises, periods of darkness, flashing lights, bumps, elements of surprise, and any type of restraint that may be experienced on an attraction.
  • For more information, visit: https://disneyland.disney.go.com/guest-services/guests-with-disabilities/

 

KNOTT’S BERRY FARM

  • Guests are not permitted to wear sound-limiting headphones on the rides. However, disposable ear protection is available at the Information Center and First Aid.
  • First Aid near the GhostRider exit can store any medications.
  • A Boarding Pass Program is available for all guests with disabilities, which allows access to rides at specified times through an Alternate Access Entrance to avoid crowds and waiting in the regular queue. The Boarding Pass Program can be accessed at the Information Center upon arrival to Knott’s Berry Farm and grants access for the guest and up to 4 companions.
  • The KidTrack wrist band program is accessible at the Information Center to assist in reuniting group members if anyone gets separated.
  • The Parent Swap program is accessible at the Information Center and will allow one adult to ride while another waits with the child at the exit. When the adult has finished the ride, he or she will swap allowing the other adult to ride.
  • Service animals are welcome into Knott’s Berry Farm and can be taken on the Calico Railroad, Stagecoach, Sky Cabin, Calico Mine Ride, Merry-Go-Round, and Grand Sierra Railroad.
  • Strobe lighting and special effects are used on the Timber Mountain Log Ride, Calico Mine Ride, Xcelerator, GhostRider, Silver Bullet, and the Pony Express.
  • For more information, visit: https://www.knotts.com/help/accessibility

 

LEGOLAND

  • An Assisted Access Pass is available at Membership Services, allows the guest and up to 5 additional guests to choose their rides and schedule times virtually in order to avoid waiting in busy, crowded lines. No proof of disability is required.
  • First Aid and Baby Care Center can be utilized as a quiet area if a guest needs to take a break.
  • Service animals are welcome into Legoland and can be taken on Fairy Tale Brook, Hideaways, Pharaoh’s Revenge, and Coast Cruise.
  • Special accommodations are available for individuals with vision and hearing disabilities, such as American Sign Language interpreters, through reservation two weeks in advance by emailing experience@LEGOLAND.com.
  • For more information, visit: https://california-support.legoland.com/hc/en-us/sections/360000073131-Disabled-Guests

 

THE NEW CHILDREN’S MUSEUM

  • Accessibility Mornings occur quarterly throughout the year from 8 am to 9:30 am. During the event, guests are provided the opportunity to engage in a variety of high-sensory activities. Designed quiet rooms are also available for any guest needing a break.
  • For more information, visit: https://thinkplaycreate.org/visit/access-programs/

 

PETCO PARK

  • The Guest Services Center located near sections 108, 208, and 313 offers services including assistive listening devices, interpreting services, lost children/adults, stroller/wheelchair storage, etc.
  • Services animals are welcome into the stadium.
  • All staff members are trained in ensuring a sensory inclusive environment.
  • Sensory bags are located at Guest Services, and include picture cards for individuals who are nonverbal, a map locating loud and quiet zones throughout the stadium, noise-limiting headphones, fidgets, feelings thermometer, and location wristbands for parents to write their phone numbers on.
  • All family restrooms do not have automatic faucets, to accommodate individuals with auditory hypersensitivities.
  • A calming water wall is located at the Home Plate Gate.
  • A social story is available on the Padres website to prepare guests prior to attending a game or event at Petco Park: http://www.mlb.com/documents/1/2/2/310647122/Padres_Sensory_Booklet.pdf
  • For more information, visit: https://www.mlb.com/padres/ballpark/disability-access-guide

 

PRETEND CITY CHILDREN’S MUSEUM

  • Sensory tools are available for checkout upon entering the museum, including noise-limiting headphones, weighted animal-shaped shoulder pads, weighted vests, sorting and patterning activities, etc.
  • All staff have been trained in facilitating family social-emotional play, crisis de-escalation strategies, and providing additional support if needed.
  • On the last Monday of every month (except May and December), the museum hosts Family Autism Night from 5 to 7:30 pm to provide an inclusive, sensory-friendly environment. During the event, many of the museum’s community partners, who specialize in supporting children on the autism spectrum, are on-site to assist families throughout the evening.
  • Additional sensory-inclusive events are offered during the holiday season, and can be found on the museum’s website (ex: Sensitive Santa in December).
  • Service animals are welcome inside the museum.
  • For more information, visit: https://www.pretendcity.org/special-needs/

 

SAN DIEGO CHILDREN’S DISCOVERY MUSEUM

  • Sensory-Friendly Museum Mornings take place the first Sunday of every month from 9 am to 10 am, and every Monday from 8:30 am to 9:30 am.
  • The museum has an indoor quiet area and several quiet outdoor spaces for any guest needing a break or feeling over-stimulated.
  • Noise-limiting headphones, sensory boxes, and Braille books can be checked out at the front desk during any visit.
  • All museum staff are trained in autism spectrum interactions.
  • A social story is available on the museum website to prepare guests prior to attending:  http://sdcdm.org/sites/default/files/pdfs/SocialStoryWithPictures%20%2811%29.pdf
  • For more information, visit: https://www.sdcdm.org/visit/special-needs

 

SAN DIEGO JUNIOR THEATRE

  • The theatre frequently hosts sensory-friendly performances with lower sound, more lights, and reduced strobe lighting and special effects. During these performances, guests are permitted to talk and leave their seats as frequently as they need.
  • Quiet areas are available for guests who need a break.
  • Information regarding accommodations and sensory-friendly performances can be obtained by contacting the Box Office at (619) 239-8355.
  • For more information, visit: https://juniortheatre.com/seasons/patrons/

 

SAN DIEGO SAFARI PARK

  • If the individual requires a companion, complimentary passes are available at the Safari Park entrance. No proof of disability is required.
  • Service animals are welcome into the Safari Park.
  • Special assistance for low vision and American Sign Language interpreters are available through reservation one week in advance by calling (760) 796-5621.
  • Written scripted information for all shows and tours may be picked up at Guest Services.
  • Guest Services and Health Services in the Ranger Base can assist in finding a quiet area if needed at any time.
  • Health Services in the Ranger Base can store any medication requiring refrigeration.
  • For more information, visit: https://www.sdzsafaripark.org/visitor-info/guests-disabilities

 

SAN DIEGO ZOO

  • If the individual requires a companion, complimentary passes are available at the zoo entrance. No proof of disability is required.
  • Service animals are welcome into the zoo.
  • Special assistance for low vision and American Sign Language interpreters are available through reservation one week in advance by calling (619) 231-1515, ext. 4526.
  • Assistant Listening Devices (ALD) are available at Wegeforth Bowl and 4D Theatres during scheduled shows.
  • Adult changing facilities are available, and medication requiring refrigeration can be stored at Health Services near the Reptile House.
  • The following exhibits have added tactile elements to enhance the experience: Northern Frontier, Elephant Odyssey, Koala Exhibit, River Hippo Exhibit, Centennial Plaza, and the Galapagos Tortoise Exhibit.
  • Several sensory items are available to check out at Guest Services with a valid driver’s license (ex: stress balls, fidgets, sound-limiting headphones and ear plugs, weighted lap pads, etc.).
  • Shuttle services are available for guests with disabilities.
  • For more information, visit: https://zoo.sandiegozoo.org/visit/guests-with-disabilities

 

SEA WORLD

  • If the individual requires a companion, complimentary passes are available at the park entrance. No proof of disability is required.
  • A Special Access Program is accessible through Guest Services at the entrance of the park. This program allows guests with disabilities to be placed in a virtual queue in order to avoid waiting in crowds or busy lines. Guests are able to access other attractions during the wait time and return to the ride when their spot in the virtual queue will allow them to walk right onto the ride. The Special Access Program may be utilized by the guest and up to 5 companions.
  • Service animals are welcome into Sea World and can be taken on the Aqua Scout, Bayside Skyride, Oscar’s Rocking Eel, Skytower, and the Wild Arctic.
  • Special assistance for low vision and American Sign Language interpreters are available through reservation two weeks in advance, by calling (619) 225-3272.
  • Written scripted information for all shows and tours may be picked up at Guest Services.
  • For more information, visit: https://seaworld.com/san-diego/park-info/accessibility-guide/

 

SIX FLAGS MAGIC MOUNTAIN

  • An Assisted Access Pass is available at Guest Services, which allows the guest and up to 3 companions to choose their rides and schedule times virtually in order to avoid waiting in busy, crowded lines. A doctor’s note is required stating that there is some type of disability, but is only necessary upon the first visit to a Six Flags theme park.
  • The Kid Swap program allows the entire party to ride while one adult waits with the child at the boarding zone. When the ride is finished, the adult who waited with the child will be given the chance to ride.
  • American Sign Language interpreters are available upon request 7 days in advance by calling the Operations Office at (661) 255-4711.
  • For more information, visit: https://www.sixflags.com/magicmountain/plan-your-visit/guests-with-disabilities

 

UNIVERSAL STUDIOS

  • Specially equipped quiet rooms are located in the Family Services Center for guests who may feel over-stimulated, including sensory toys and weighted blankets upon request.
  • An Attraction Assistance Pass is available at Guest Services, allowing the guest and up to 6 additional guests to choose their rides and schedule times virtually to avoid waiting in busy, crowded lines. No proof of disability is required.
  • A Child Switch program is available for anyone who is unable to go on a ride. One adult will wait in a designated area with the child while the rest of the party goes on the attraction. When the party has finished the ride, they will switch.
  • Special accommodations are available for individuals with vision and hearing disabilities, such as American Sign Language interpreters, through reservation one week in advance by calling Guest Relations at (800) 864-8377, ext. 9.
  • Written scripted information and embossed Braille for all shows and tours may be picked up at Guest Services.
  • Service animals are welcome into Universal Studios park, restaurants, shops, and attraction queues.
  • For more information, visit: https://www.universalstudioshollywood.com/faqs/how-do-you-accommodate-guests-with-disabilities/